Dr. Ian P Castle, PhD.

Professional Mediator: Training in the psychotherapeutic method of Conflict Resolution at Regents College, London.

A senior facilitator, consultant and advisor with a broad based knowledge and experience of the research and healthcare management functions from a number of perspectives, providing a thorough overview of health administration and claims management within the UK National Health Service (NHS), Public and Commercial settings. Trained media spokesperson, experienced in high level presenting/ public speaking. A qualified professional mediator able to undertake mediations in commercial settings. Background in research, teaching, and training within the subject area.

Relevant Experience

Has undertaken senior management/ facilitator roles, managed projects and undertaken mediations.
Doctoral research, 1994-97, was a comparative study of hospital claims management between selected UK NHS Hospitals and various hospital systems in the USA.
Secured the prestigious and highly competitive Rotary Foundation Scholarship 1989-90, to conduct research in the United States into aspects of comparative health policy.
Offers experience developed from a strong background in academic research in social policy and administration (including the policy process).
Has broad experience in clinical negligence and Alternative Dispute Resolution, qualitative research and policy and has lived, studied and worked in Germany and the USA.
Has experience of lobbying and networking with key decision and policy makers at highest level.

Career Experience

2005 – To date:
Few & Co, London
Position: Consultant

2004- 2005:
North Herts and Stevenage Primary Care Trust, Stevenage
Position: Head of Corporate Affairs

2003 – 2004
Northgate and Prudhoe NHS Trust, Morpeth, Northumberland – Specialist Learning Disabilities Hospital
Position: Senior Manager,

2002 – 2002
County Durham and Tees Valley Strategic Health Authority, Durham
Position: Project Facilitator, Myocardial Infarction National Audit Project (MINAP),

National Assembly for Wales
Position: Began compiling an adverse incident database for NHS Wales.

1999- 2000
C&S Associates – Independent Claims Handling Consultants, Hampshire
Position: Consultant

1998 - 1999
Northshore International Insurance Services- Insurance Auditors, London
Position: Consultant (Clinical Negligence)

1995 – 1998
University of Nottingham
Position: MBA (Health Policy) Course Tutor


The Institute of Healthcare Management (IHM)
Scottish Mediation Network